Privacy Policy

Last updated: July 2026

This privacy notice discloses the privacy practices for this website. This privacy notice applies solely to information collected by this web site. It will notify you of the following:

• What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
• What choices are available to you regarding the use of your data.
• The security procedures in place to protect the misuse of your information.
• How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the contact form on our website:

• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.

Security

Please do not use our contact form to email us confidential information. While we will not disclose this information to anyone, it could possibly be intercepted by unauthorized entities.

Cookies

We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Links

This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

If you feel that we are not abiding by this privacy policy, you should contact us immediately.

Text Messaging Terms & Conditions

1. Overview

By providing your mobile phone number, you consent to receive SMS messages from Kreuzer Family Dentistry. These include appointment reminders, instructions, billing alerts, follow-up messages, and office notifications.

No mobile opt-in message consent will be shared with third parties or affiliates for marketing purposes. You may opt out at any time.

2. Types of Messages

You may receive:

• Appointment reminders/confirmations
• Scheduling updates
• Pre-appointment instructions
• Post-treatment messages
• Requests to contact the office
• Billing or insurance reminders
• Office closures or urgent updates

We do not send promotional or marketing texts without written authorization.

3. Patient Responsibilities

By opting in, you confirm:

• The number belongs to you
• You will notify us if it changes
• Carrier performance may affect delivery.

4. Message Frequency

Varies depending on your appointment schedule and communication needs.

5. Opt-Out Instructions

Reply STOP at any time to discontinue SMS messages. You may still receive phone calls, emails, or mailed communications. To re-subscribe, contact our office.

6. Costs

Standard message and data rates may apply.

7. Privacy & HIPAA Compliance

Although we limit identifiable information in SMS:

• Texts are not guaranteed to be encrypted
• Messages may be visible to others with access to your device

By opting in, you acknowledge these risks.

8. Security Limitations of Text Messaging

SMS is convenient but not fully secure. Risks include:

• Unauthorized access
• Interception
• Viewing by others with device access

Patients who prefer not to accept these risks may opt out.

9. Supported Carriers

Compatible with major U.S. carriers including AT&T, Verizon, T-Mobile, U.S. Cellular, and others.

10. Patient Consent

By opting in, you acknowledge:

• Understanding the risks
• Message frequency varies
• You may opt out any time
• Consent applies only to the number provided

11. Contact Information

For questions or assistance:

Kreuzer Family Dentistry
300 Browns Hill Ct. Midlothian, VA 23114
Phone: (804) 379-0875
Email: info@kreuzerdentistry.com

Reply HELP to any message for assistance.